Privacy Policy

We, Winamax.com Limited are committed to preserving the privacy of all Customers and other users of our website, www.winamax.com (the “Website”). The following privacy policy applies to how we use, process and protect the information that you provide to us.

Important Notice: By registering as a Customer on the Website, you consent to the collection, use and processing of your information under the terms of this policy.

1. The Information That We Collect From You.

When using the Website you will be required to register as a Customer and in doing so provide certain information about yourself, including your name, contact details and certain banking details. We may also collect additional information about your usage of the Website as well as information about you contained in messages you may post on the Website and any emails or letters that you may send to us.

2. Use Of Your Information.

The information we collect about you enables us to provide to you with the services offered on this Website and to contact you as and when necessary. We may also use and analyse the information we collect to help us to administer, support, improve and develop the Website and our business. In particular we may use your information to contact you for your views on our services and to notify you occasionally about any changes to those services or developments to the Website or our services and, in particular, as to any new features, promotions, special offers or discounts which may be available to you.

If you do not wish to receive information from us regarding new features or promotions, offers or discounts please tick the relevant box on the registration page.

If you change your mind about being contacted in the future, please let us know by sending an email to support.uk@winamax.com.

3. Disclosure Of Your Information.

The information you provide to us may be accessed by or given to other companies within the Winamax.com group or who are agents or sub-contractors of Winamax.com (for example, service providers we may use for verifying your personal information or to maintain and manage Your Account), some of which are located outside the European Economic Area for purposes approved by you. We will not allow third parties to contact you for marketing purposes however.

If our business is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

In addition, your information may be disclosed to the Police, a court or regulator or body or institution of like authority having jurisdiction over us, the Website or you in circumstances where we are required to disclose such information during the course of a criminal or other investigation into your use of the Website or that of others. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Important Notice: Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

4. Cookies.

We use “Session Cookies” in the provision of the Website. Session Cookies are small amounts of information which are introduced into your computer’s memory for the duration of each session on the Website. Session Cookies help us to track your actions from page to page but are NOT stored on your computer’s hard drive (unlike some other Cookies). They are necessary for the Website to function properly. You may set up your computer to reject Cookies by [insert instructions for disabling Cookies] although, in that case, you may not be able to use certain features of the Website.

5. Security and Data Retention.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

6. Accessing and Updating.

You are entitled to see the information held by us about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up-to-date. If you wish to do this, please contact us by email at support.uk@winamax.com.

7. Changes To Our Privacy Policy.

Any changes to our privacy policy in the future will be posted on the Website and where appropriate notified to you by email.

8. Contact.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to support.uk@winamax.com or to Winamax.com Limited, 18 bentinck street W1U 2AR London.